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Customer Service/Social Media Manager

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Customer Service/Social Media Manager
Customer Service/Social Media Manager

We Are Hiring!

Customer Service/Social Media Manager
Minimum 1-2 years in a similar capacity

  • Salary: ₦150,000
  • Location: Abuja

Requirements:

  • 1–2 years of experience in a similar role (customer service, social media, or sales).
  • Proven experience in social media management, customer service, and sales (ideally in a digital environment).
  • Bachelor’s degree in Marketing, Communications, Business, or a related field.
  • Basic knowledge of SEO, content creation, and digital marketing.
  • Strong communication skills, both written and verbal.
  • Ability to multitask, prioritize, and manage time effectively.

Responsibilities:

  • Social Media Management: Create, curate, and schedule engaging content across platforms (Facebook, Instagram, Twitter, LinkedIn, etc.).
  • Monitor and respond to social media comments, messages, and mentions.
  • Develop strategies to grow brand presence and engagement online.
  • Respond promptly and professionally to customer inquiries via email, chat, etc.
  • Promote products/services to potential customers through online platforms and direct communication.
  • Nurture leads and convert inquiries into sales through follow-ups and personalized outreach.

Use Job Role as Subject of Email.

  • Application Deadline: 20th December 2024
  • Employment Type: Full-Time

Send CV & Portfolio to:
recruitment@Laukamz.com

Enquiries:

  • +234 916 444 9998
  • +234 704 706 6725

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