Sarah, a tech consultant living in Houston, had been planning her winter trip back to Lagos for months. She recently logged onto the Online Integrated Solution (OIS) portal to submit her travel documents. However, she was met with a sudden notice that completely disrupted her plans. Like thousands of travelers in the diaspora, Sarah discovered that the third-party company would no longer handle her submission. Therefore, she now has to figure out a new way to get her passport stamped before her flight.

This unexpected shift came after the Nigeria Immigration Service (NIS) made an official announcement. The government agency has officially terminated its partnership with OIS Services, the private vendor that previously managed the collection centers across America. Consequently, the government is taking direct control of the system once again to handle international travel demands.
Why the Visa System Changed Overnight
The decision to end the private contract takes effect immediately. According to a public notice signed by DCI Akinsola Akinlabi on behalf of the immigration headquarters in Abuja, OIS is completely disengaged from collecting or forwarding travel documents. This sudden policy shift happens at a time when the United States is also tightening its own global migration rules.
Also Read US Moves to Tighten, Reduce Visa Operations Across Africa, Nigeria
Historically, outsourcing was designed to reduce long lines at government buildings. Over time, however, travelers frequently complained about rising processing fees, slow appointment systems, and administrative delays. By removing the middleman, immigration authorities hope to make the system more transparent and affordable for applicants.
Where to Send Your Application Now
Because of this sudden operational change, travelers can no longer use private local drop-off centers. Instead, the immigration service has directed all applicants to submit their files directly to official diplomatic locations. Currently, the three active locations handling these requests are:
The Embassy of Nigeria in Washington, D.C.
The Nigerian Consulate General in New York City
The Nigerian Consulate General in Atlanta
Diplomatic officials have assured the public that these three locations have already set up internal measures to prevent any backlogs. They guarantee that the transition will not halt the issuance of valid travel documents. According to report data published by Nairametrics, these embassies are adjusting their daily schedules to accommodate the sudden influx of paperwork that used to go to private offices.
Tips for a Smooth Transition
If you need to travel soon, you must stay informed through official government websites rather than relying on outdated online blogs. Officials strongly advise checking the individual portal of your nearest consulate before making any travel arrangements.
Make sure to double-check that all your physical documents are complete before mailing them or arriving for an in-person appointment. While adjusting to the new Nigerian visa application process in the US might take a little extra planning, skipping the third-party platform will ultimately save you money on extra service fees.


