Cameo Mishap: Ms. Rachel Fundraiser Sends Fans Credits Instead of Videos.
Ms. Rachel, a popular YouTube educator, organized a fundraiser on Cameo for Save the Children’s Emergency Fund. She aimed to sell 500 personalized videos at $100 each but faced challenges fulfilling requests within Cameo’s seven-day window, resulting in refunds as credits instead of donations. Cameo explained that refunds are processed by Apple for in-app purchases. Following intervention, all parents should receive their videos, but the confusion risks reputational harm. While Cameo’s policy protects consumers, it raises questions about support for high-demand fundraisers like Ms. Rachel’s
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