Breaking: MTN Closes Offices Nationwide.
MTN Nigeria has shut down all its stores and service centers nationwide as of July 30, 2024. This closure follows widespread customer outrage after the company barred subscribers’ lines due to issues with linking their National Identification Number (NIN) to their Subscriber Identity Module (SIM). A viral video showed a mob vandalizing an MTN office in Lagos in response.
The Nigerian Communications Commission (NCC) has directed all telecom operators to temporarily reactivate lines that were disconnected over the weekend. This measure is intended to give subscribers more time to link their NINs with their SIMs, with a final deadline of July 31, 2024. The NIN-SIM linkage policy aims to enhance national security and ensure an accurate SIM ownership database. The NCC emphasized the importance of consumers completing this verification to maintain access to their lines.
