Top Nigerian commercial bank, Zenith Bank Plc has stated that it now has one of the best and strongest technology infrastructures in the finance sector following the completion of its IT migration and transformation.
Dr. Adaora Umeoji, Zenith Bank’s Group Managing Director/Chief Executive Officer, announced this in a statement to the bank’s clients.
Zenith Bank began its migration process in early October, indicating that services will be restored within a week. Customers, however, continued to struggle to perform transactions with the app or its internet banking services.
Umeoji said, “While I deeply regret the inconveniences and challenges you had to endure during and immediately after our migration, I am however pleased to inform you that Zenith Bank Plc now has the best technology infrastructure in the industry and is positioned to ensure you only experience superior service delivery going forward.
“Be assured that you are our main priority and Zenith Bank will continue to innovate value-adding products and services to attend to all your banking needs quickly, safely, and conveniently.”
Adaora also thanked customers for their patience during the migration, saying, “I would like to thank you on behalf of the Board, Management, and Staff of Zenith Bank Plc for the patience and support you gave us during our IT infrastructure migration to a new and more robust operating system.
“We are indeed very grateful for the trust and confidence you have in us. The sole reason we undertook such an extensive endeavor is to better position Zenith Bank Plc for improved service delivery to all our valued customers and provide memorable banking experiences at all our touch points.”
Nigerians have reacted positively to the announcement by Zenith Bank Plc.
Join Our Social Media Channels:
WhatsApp: NaijaEyes
Facebook: NaijaEyes
Twitter: NaijaEyes
Instagram: NaijaEyes
TikTok: NaijaEyes
