In a compelling affirmation of its role in reshaping Africa’s digital landscape, Lusaka Telecom Solutions (LTS) has been awarded the Digital Infrastructure Pioneer of the Year accolade at the 2025 Zambia eCommerce Awards (ERITE Awards). This nod underscores how the company is no longer merely a telecom operator—but a strategic enabler of digital transformation across Zambia and beyond.
Over the years, LTS has grown steadily from its humble origins into a powerhouse in the telecommunications sector. With a workforce of over 850 staff, it has become synonymous with connectivity, innovation, and the bridging of Africa’s digital divide. The honour from ERITE is as much recognition of past accomplishments as it is a catalyst for future expansion of digital access.
During the awards ceremony, the LTS Country Manager, Ahmed Mohamed Abdelhameed, graciously accepted the award and dedicated it to the staff, clients, and partners who have bought into LTS’s vision of a digitally inclusive Africa. Among the team members present were: Elizabeth Nachivula (Marketing Officer), Kaps Banda Kapulula Banda (Key Sales Account Officer), Mwangala Lusa (Project Management Coordinator), Gerald Dube (Nokia Active), Catherine Malambo (Pre-Sales Executive), and Gilbert Chintu (Health & Safety Manager). Together, they represent the multi-disciplinary ethos that powers LTS’s operations.
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From Grassroots to Digital Vanguard
LTS’s trajectory is a case study in perseverance, strategic vision, and adaptation. What started as a modest telecom venture has evolved into an organisation entrusted with key infrastructure responsibilities. But the story is not just about growth in size—it is about depth of impact.
LTS’s mission—connecting people, empowering communities, and fostering digital innovation—runs deeper than mere rhetoric. Through its investments in fibre networks, last-mile connectivity, enterprise solutions, and partnerships with both local and international technology firms, the company has consistently pushed the envelope of what is possible in the Zambian telecom ecosystem and beyond.
This recognition at the ERITE Awards is a public validation of LTS’s efforts to accelerate digital adoption, bridge rural and urban digital divides, and foster an environment where technology enables economic and social development. In effect, LTS is being celebrated not solely as a corporate entity but as a catalyst for Africa’s future.
Broadening Reach, Deepening Impact
What sets LTS apart is not just infrastructure deployment or customer numbers—it is the strategic choices it has made to embed itself deeply into the communities it serves.
1. Prioritising connectivity across underserved areas.
LTS has been bold in extending coverage to regions that many telecommunication players deem commercially marginal. In doing so, it places social impact alongside commercial ambition. Every new subscriber in a rural zone is a testament to LTS’s belief that connectivity is a right, not a privilege.
2. Strategic partnerships and technology alliances.
Recognising that no single company can solve Africa’s connectivity challenges alone, LTS has forged alliances with global firms and local stakeholders. Whether in hardware supply, co-deployment, or leveraging international best practices, these partnerships have helped LTS punch above its weight.
3. Workforce and local capacity development.
To sustain its ambitions, LTS invests in training, upskilling, and nurturing local talent. The diversity of roles represented at the awards ceremony speaks to a multidisciplinary internal culture: from marketing and pre-sales to safety, operations, and technical deployment.
4. Customer-centric innovation.
LTS has sought to differentiate by focusing on solutions that meet real customer needs—be they enterprises, SMEs, or individual users—not just flashy technology. This user-first orientation underpins its brand reputation and fosters loyalty in a competitive industry.
In receiving the Digital Infrastructure Pioneer award, LTS demonstrates its readiness to scale. The challenge now—and the opportunity—is to translate acclaim into expanded reach, deeper services, and enduring positive change.
Why This Recognition Matters — For Zambia and the Continent
Awards are not just plaques; they serve as signals. In this case, the recognition of LTS as a pioneer has several ripple effects worth noting:
Credibility at home and abroad.
The accolade from ERITE strengthens LTS’s reputation, making it more attractive to investors, international partners, and regulatory bodies seeking trustworthy collaborators in connectivity projects.
Encouragement for competition and innovation.
By rewarding those pushing boundaries, the industry as a whole is spurred to elevate standards—on infrastructure deployment, service quality, and inclusive strategies. LTS’s recognition becomes a benchmark.
Inspiration for regional replication.
Africa’s digital divide remains stark, particularly in rural, remote, or economically disadvantaged zones. LTS’s model offers a template: combine bold infrastructure investment, local engagement, and customer empathy. Other operators across the continent can draw lessons.
Catalyst for future expansion.
Awards often unlock new opportunities. Whether through government contracts, cross-border projects, or unlocking capital for infrastructure extension, LTS is well-positioned to use this momentum to scale operations regionally.
In a larger sense, this recognition reaffirms that the digital transformation of Africa is not a distant dream—it is a current unfolding, with real actors, challenges, and breakthroughs.
Conclusion
Lusaka Telecom Solutions may now carry the badge of “Digital Infrastructure Pioneer,” but its journey is far from over. If anything, this milestone signals the need for more ambitious next steps: deeper rural reach, more inclusive pricing models, stronger enterprise suites, and regional interconnectivity that knits Africa closer together.
For Nigeria and other African markets, LTS’s success story is not just inspirational—it is instructive. It underscores the power of local insight, courageous investment, technical partnerships, and service orientation. As Africa presses forward in its digital renaissance, players like LTS will not just ride the wave—they will help create it.
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