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Customer Service / Application Officer

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Hiring: IT Executive (Male)

Job Title: Customer Service / Application Officer

Law and Visas is a leading law firm specializing in immigration and visa services. With a dedicated team of legal professionals, we strive to provide comprehensive solutions to our clients, ensuring smooth and successful immigration processes.

We are recruiting to fill the position below:

Location: Lagos
Employment Type: Full-time

Job Summary

Law and Visas is a leading law firm specializing in immigration and visa services.
With a dedicated team of legal professionals, we strive to provide comprehensive solutions to our clients, ensuring smooth and successful immigration processes.
Job Description

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The firm is looking for a competent client relationship officer. This is a customer service position.
The position requires you to provide excellent customer service to our clients and the office team.
Experience in immigration law is not essential. However, experience in working in a business and office environment, and getting tasks done in a short time is essential.
Responsibilities

Fill in Client records and forms
Check and process clients’ documents
Analyze clients documents
Scan and Upload documents
Fill forms online
Analyse situation and issues
Check for errors in documents
Sell service to prospective clients
Collect Client information and fill out application forms
Liaise with clients daily
Assist clients with knowing the range of services offered
Demonstrate good knowledge of services to clients
Greet clients in a friendly, polite, and professional manner
Educate clients about current immigration developments and trends
Ring up clients, respond to emails, meet face to face, and chat with clients to take payments, and you issue receipts
Contribute to the team’s daily sales goals
Job Requirements

B.Sc / HND Degree holder of any discipline from a reputable institution
Minimum of 3 years work experience
The positionis for Female applicants only
You must live in close proximity to our office
Must have experience working in a business/office environment
Must have good data analysis skills
Must be good in business research
Must be good at data entry
Must be able to follow set company rules and standards
Minimum of Second class lower or its equivalent.
Must have good interpersonal and organizational skills
Must have good knowledge of basic computer applications ie Microsoft Word, chrome etc.
Must have excellent verbal communication skills
Strong orientation towards providing excellent customer service
Basic math skills
High attention to detail
Demonstrated selling skills
Ability to maintain a professional appearance
Must reside in Lagos. Must be able to travel to the office early at normal office hours.
Fluent in spoken English.
Must have good writing ability/skills.
Must have good research and fact-finding abilities/skills.
Salary
N140,000 – N150,000 monthly.

Application Closing Date
20th September, 2024.

How to Apply
Interested and qualified candidates should send their detailed Resume and Cover Letter to: jobs@lawandvisas.com using the job title as the subejct of the mail.
[10:12 pm, 10/09/2024] +234 703 638 0939: I need a store supervisor (male) material with good knowledge of figures and use of MS Excel in inventory management.

The role is in both Lagos Island and Mainland. The pay is 150k-200k gross per month (still negotiable upward by merit).

Please share and spread.
Qualify and interested ones can send CV to hr@labule.com.ng using ‘Store Supervisor’ as the mail title.

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